Aloo Support

Clear support for daily rituals.

We build utility goods to weather years of active use. If you need assistance with an order, a delivery, or material care, our team is ready to assist.

Shipping timelines

Hassle-free returns

Material care

Orders dispatch within two business days from our warehouse. Standard transit takes three to six days across North America.

We accept unused items in original packaging within thirty days of delivery. Return shipping is straightforward and fully tracked.

Get expert advice on maintaining wood, terracotta, and steel tools so they last long enough to be handed down.

Common Questions

Straightforward answers.

How do I track my order?

Are your materials organic?

A tracking link is emailed automatically the moment your package leaves our doors. You can follow its progress in real time.

We prioritize honest materials like raw terracotta, untreated wood, and pure steel. All glaze and finish elements are completely non-toxic.

Do you ship internationally?

Can I modify my order?

Currently, we ship exclusively within North America to ensure reliable delivery times and minimize our transport footprint.

Because we process shipments quickly to maintain speed, modifications must be requested within two hours of purchase.

Direct Line

Reach our team.

Have a specific question about our garden soil, kitchenware, or care products? Send us a message and we will respond within one business day.